I have further questions about the delivery process – who do I contact?2018-03-21T16:15:10+09:30

If you experience an issue with your order or you would like further information regarding our delivery process, please contact us via email: or via phone: 0422 687 507

Do you recycle?2018-03-21T16:11:47+09:30

At Magnet Invitations we like to help the planet and recycle and reuse as much as possible. Packing materials will often be clean used cardboard and spacers will be A4 sheets previously used to protect the magnet roll. These recycled products will not compromise the final product in any way.

How is my order packaged?2018-03-21T16:10:52+09:30

Your order will be carefully packed to avoid any potential damage. The invitations are flat packed with cardboard packers. Personalised envelopes will always be kept flat and will never be folded. All products are placed within a sealed waterproof bag for protection from the elements.

Where do you deliver?2018-03-21T16:10:06+09:30

Customers often ask if we can ship internationally. The answer is yes – we certainly do. For international orders please contact us for further details.

Goods will be delivered on business days only. We do not offer deliveries on weekend or public holidays. All prices displayed on our website are in Australian Dollars (AU$) and will be charged in Australian Dollars at the checkout.

How long will it take to deliver my order?2018-03-21T16:09:13+09:30

Delivery time approximately 3-7 days after your order has been created and posted. Please note: Delivery times may be delayed during peak holiday periods (Christmas, Easter etc).

Can I pick up my order?2018-03-21T16:08:44+09:30

The team at Magnet Invitations would love to meet you, but as we are busy in our creation process each day, we are unable to offer local pickups.

What is the cost of delivery?2018-03-21T16:08:16+09:30

Delivery is free within Australia for all orders over $200.00. A flat $10.00 charge (within Australia) is applied to all orders under $200.00.

How do I send my file to you?2018-03-21T16:06:04+09:30

You can add attachments (up to 5) at the time you place your order. Alternatively, simply email your design to

What resolution should my design be?2018-03-21T16:05:20+09:30

300dpi is preferred. If you aim for a high resolution, that will usually suffice.

What formats do you accept for my design?2018-03-21T16:03:34+09:30

We can accept many different formats. The popular ones being: .ai, .pdf, .eps, .cdr, .tiff, .jpg, .psd. More often than not, a high resolution jpeg will be fine.

Do you charge to design my invitation?2018-03-21T16:02:42+09:30

No. We are happy to work with you to design that special invitation for you. Some companies will charge upward of $50.00. We offer this design service for free.